FREQUENTLY ASKED QUESTIONS
Can I start my classes any day of the week?
You can start classes Monday through Saturday. We suggest you reserve your classes one week in advance.
What are your office hours?
We receive students every day of the week, please schedule your arrive during these hours to receive your home stay and teacher assignment. If you arrive outside of these hours you will need to find a hotel for your 1st night.
Monday to Friday: 8am to 6pm.
Saturday: 8am to 5pm.
Sunday: 10am to 1pm and from 3pm to 7pm
What are the Tuition/Study Prices and cost of Homestay?
Our comprehensive table of Tuition and Homestay Prices are explained here.
Are there ATMs in San Pedro, San Juan or San Marcos?
There are two in San Pedro. One near the Panajachel dock (’embarcadero’) and another at the Banrural up in the main town centre, near the market. There is a Banrural and connected ATM in the centre of San Juan also, but currently no ATM nor bank in San Marcos.
Can I pay in dollars, or only in quetzales?
We accept dollars and quetzales when paying in person by cash.
Do you accept credit cards in the school?
Yes. There is online payment with a surcharge of 7%.
Can you arrange transportation from the airport to San Pedro?
We can arrange shuttle service from and to San Pedro from 7am to 1pm. After hours, we can arrange for a private taxi at any time. From San Pedro, there are local transport options to San Juan or San Marcos. See our Travel Guide page.
How much is the airport transfer to San Pedro?
The shuttle costs US$30; the private taxi, 800GTQ
Will the school organize my stay in the city if I arrive late at the Guatemala City airport?
Yes, we can make a reservation for the stay in hotels near the airport and arrange transportation the next day to San Pedro (and neighbouring San Juan or San Marcos).
What do I need to bring for classes? Only a Spanish-language dictionary and any Spanish-language books you want to read for practice. The school provides textbooks, workbooks and exercises.
Is there Internet connection at school or at the home where I’ll be staying? Yes, there is Internet at the school and host family homes.
Can I live with host family, being vegetarian?
Yes, the host families are experienced with cooking for vegetarians.
Can I start living with the family on the day I arrive, or do I have to find a hotel the first night?
You can live with a family starting on the day you arrive at your chosen location, any day of the week, as long as you have made a reservation.
Do the host families speak English?
Yes, enough to get by.
What gifts I can bring my family and how many members are there?
This is difficult to say, because families are assigned as students arrive. Bring some postcards, pens, shirts and so on. Again, see our Travel Guide page.
Can I change my host family or teacher if I am not happy with either?
Yes. You can also change to experience living with another family or learning with a different teacher. We are very flexible.
Click here for our Guatemala Travel Guide Tips, How to Get To Lake Atitlan and other Helpful Information.